email: contact@cityunlocked.co.uk

Standard Shipping (UK) — £3.99 | 3-5 days
Express Shipping (UK) — £5.99 | 1-2 days
International — calculated at checkout

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from City Unlocked:

 

• You have 14 calendar days to return an item from the date you received it.
• You will receive a 100% refund when the item has arrived back to us
• Please ensure that the item you're returning comes with all the original packaging 
• Email us with your order number, reason of return, and name of the items, to grant a return.

 

Return address:

City Unlocked

91 Hayward Road
Thames Ditton

KT7 0BF